* Thank you for your interest in Loriant Health quality supplements. It is important to us that you are satisfied with our products and service. If ever an issue arises please let us know as soon as possible.
Frequently Asked Question!
An RMA number gives us a precise record to relate the RMA to your Invoice making sure the refund or replacement goes to the correct customer.
No. Shipping is a cost to us and you. Customers are responsible for return shipping cost. In most cases purchases are over $50 giving the customer free shipping for the initial order and the return order to the customer.
Refunds are issued to your original payment method for the purchase price of the item. If any promo codes were applied to the order or if the item was purchased on sale or by subscription, you’ll be refunded the amount that you paid after any applied discounts. Please allow 2-3 business days for the refund to reflect in your account, depending on your financial institution.
We do our best to see that our customers are satisfied with our products and our company. In most cases a refund, replacement or credit on next order is issued. Please view our Product Return Policy for reasons a refund, replacement or store credit may not be issued.
You have 30 days from receipt of order to request an RMA. The first 7 days, product can be returned for a full refund as long as unopened and unaltered. Please view our Product Return Policy for a full disclosure.
Upon receipt of the products by LoriantHealth.com a refund, replacement or store credit, if warranted will be completed. It may take 48-72 hours to process refunds, replacements or store credits.